WEB SALES CONDITIONS
Through its WEBSITE; calle3.net, from, Inteca Malgrat SL, hereinafter the administrator of the web page. Due to the content and purpose of the WEBSITE, people who want information or purchase the products offered on this website, must register in the form of, USERS / CUSTOMERS, which is acquired by completing the form of, REGISTRATION, their data will be incorporated in an automated file for its protection by the exposed thing in the Real Decree-Law, of July 27, for the adaptation of the Spanish Right to the norm of the EU, for the application of, article, 13, of the General Regulation of Protection of Data-EU-2016/679, of the Parliament and Council of Europe, of, April 27, 2016, and the LOPD-3/2018, of guarantee of digital rights, the Law applicable to Electronic Commerce, 34/2002, LSSI -CE, Royal Decree, 1906/1999, Telephone or Electronic Procurement and Law 26/1984, of July 19, Defense of Consumers and Users.
In accordance with article 6, section, f, of the GDPR-EU-2016/679, and the LOPD-3/2018, of guarantee of digital rights, in its article, 7, it states that the interests or rights and fundamental freedoms of the interested party that require the protection of their personal data, in particular when the interested party is at a child under 14, years who cannot give their consent for an online store to collect their personal data, being their legal representatives (parents or guardians ) who can do it on their behalf, except when the minor is at least 16 years old, that his consent will be lawful.
1. INFORMATION OF THE WEB CONTENT.
The WEBSITE: http: // calle3.net, of which he is Administrator, Inteca Malgrat SL, hereinafter Calle III, dedicated to To the manufacture of technical socks for the practice of sport, with products related to this sector.
FOLLOW UP ORDER: You can check the tracking of orders placed by registering with the customer password in the section, My orders.
For Calle III, each user of this website is a potential customer who deserves that our products meet their expectations.
2. PRODUCT PRICES.
The exposed prices that are indicated through the WEBSITE, include VAT on all its products and the shipping price will be depending on the distance, rate that will be reflected at the time of acceptance of the purchase in the section MY CART.
3. FORMALIZATION OF ORDERS
Once the order is formalized, that is, with the acceptance of the conditions of sale and conditions of use and the confirmation of the purchase process in the section MY CART, the administrator of the website calle3.net, will always send a notice or mail electronic to the USER / CUSTOMER, confirming the details of the products purchased.
4. PAYMENT METHOD.
The USER / CUSTOMER will pay the amount at the time the order is placed.
The USER / CUSTOMER must pay the amount corresponding to their order by credit card or BANK TRANSFER.
The USER / CUSTOMER must notify the administrator of the website of any improper or fraudulent charges on the card used for payments, by email or telephone, in the shortest possible time so that the administrator can make the necessary arrangements.
5. PLACE OF DELIVERY, DEADLINES AND LOSSES:
Delivery times will be depending on the distance, by courier as described in the description of each product, although a delay in supply will not be a penalty.
The administrator of the website will not be responsible for errors caused in the delivery when the delivery address entered by the USER / CLIENT, in the order form does not conform to reality or has been omitted.
Deadlines may vary for logistical reasons or force majeure. In cases of delays in deliveries, the administrator of the website will inform its USERS / CLIENT, as soon as he becomes aware of them.
Each delivery is considered made from the moment in which the courier agency makes the product available to the USER / CUSTOMER, which is materialized through the control system used by the transport company.
Those cases in which the order has been made available to the USER / CUSTOMER, by the carrier within the deadline and could not be delivered for cause attributable to the USER / CUSTOMER, will not be considered delivery delays.
5.1. DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If at the time of delivery the USER / CUSTOMER is absent, the carrier will leave a receipt indicating how to proceed to arrange the delivery. The administrator of the web page hires as part of the courier delivery service, the realization of a series of follow-up actions, aimed at ensuring that the delivery occurs.
If after 7 days, after delivery of the order has not been delivered, the USER / CLIENT must contact the administrator of the website.
In the event that the USER / CUSTOMER does not proceed like this, after 10, business days from the delivery to delivery of the order, it will be returned.
If the reason why the delivery could not be made, is the loss of the order, Calle III, will initiate an investigation, which will delay the delivery of the order, circumstance that the administrator will solve with the client.
5.2. DELIVERY DILIGENCE.
The USER / CUSTOMER, must verify the good condition of the order before the transport that, on behalf of the administrator of the website, makes the delivery of the requested product, indicating on the delivery note any anomaly that could detect in the order.
If, after reviewing the products, the USER / CUSTOMER detects any incident as indications of having been tampered with or any damage caused by the shipment, it undertakes to notify the administrator of the web page as soon as possible. 24 hours after delivery, via email: email@example.com, or by phone, 937654346
6.1. RETURN PROCEDURE
All products purchased on the administrator's website can be returned and refunded, provided that the USER / CLIENT communicates to the administrator his intention to return the product / s acquired / s within 15 days, from the receipt of the product .
The website administrator will only accept returns that meet the following requirements:
• The product must be in the same condition in which it was delivered and must keep its original packaging and labeling.
• The shipment must be made using the same box or packaging in which it was received to protect the product.
• In the event that it cannot be done with the package with which it was delivered, the USER / CLIENT must return in a protective package so that the product arrives at the company of the administrator of the website with the maximum possible guarantees.
• Money back, if desired, on items not expressly requested outside the catalog.
If the reason for the return is attributable to the administrator of the website (the product is incorrect or incomplete, it is not what was requested, etc.), the amount of the return will be refunded. If the reason is different, the cost of return costs will be borne by the USER / CLIENT.
To proceed with a return, the following steps must be followed:
• They will inform 24 hours after delivery and no later than 15 days, indicating the product wants to be returned. The information can be done by by email: firstname.lastname@example.org or by phone: 937654346.
• The USER / CUSTOMER, must return the products by the same system that was delivered or a courier company of their choice. The return must be paid by the USER / CUSTOMER, or personally delivered to our address.
• Inform the administrator of the website of the return system used, with date of return.
7. REFUNDS TO THE USER / CUSTOMER
The administrator of the website will manage the return order under the same system that was used for payment. The application of the return to the account or card of the USER / CLIENT will depend on the card and the issuing entity. The application period will be up to 30 days for credit cards.
Calle III, informs of the possibility of exercising the rights of access, rectification, opposition, deletion, limitation, and portability, so that the user can obtain a copy of the personal data that he has provided on the website in order to transmit them to Other services, these rights may be exercised by any means that records your shipment and receipt to the address: L'Estany 1 (Pol. Can Patalina), Postal Code: 08380, Location: Malgrat de Mar, Province: Barcelona, Email : email@example.com, providing a photocopy of the ID or alternative documentation that proves your identity.
TERMS AND CONDITIONS OF USE
These terms and conditions of Use regulate the use of the WEBSITE: http: // calle3.net, of which, Inteca Malgrat SL, with NIF: B63155733, with Address at: L'Estany 1 (Pol. Can Patalina), Postal Code: 08380. Location: Malgrat de Mar, Province: Barcelona, is the owner.
Through its WEBSITE, http: // calle3.net, from, Inteca Malgrat SL, hereinafter, Calle III, the administrator of the website. Due to the content and purpose of the WEBSITE, people who want information or purchase of our products must register in the form of, USERS / CUSTOMERS, which is acquired by completing the REGISTRATION form, their data will be incorporated into an automated file , as set forth in RD-Law 5/2018 of July 27, for the adaptation of Spanish Law to European regulations, by article 13 of the General Data Protection Regulation-EU-2016/679, of the Parliament and Council of Europe, of April 27, 2016, by Organic Law 3/2018, on the Protection of Personal Data and guarantees of Digital rights.
1. INFORMATION ON THE WEB.
The WEBSITE: http: // calle3.net, of which he is Administrator, Calle III, dedicated to To the manufacture of technical socks for the practice of sport, with quality products related to the sector of manufacture of technical clothing.
The administrator of the website will do everything possible to resolve all doubts and procedures requested from all its USERS / CUSTOMERS, as soon as possible in the demand for the consultations.
However, on occasion, and for reasons that are hardly controllable by the administrator of the website such as human errors or incidents in computer systems, it is possible that the speed finally served to the USERS / CUSTOMERS, may differ from the request initially made by the administrator of the website, to satisfy the orders of the USERS / CLIENTS.
In the event that the management is not available or could not be finalized, after having made the reservation, the USER / CUSTOMER will be informed by email of the total cancellation of the latter.
The administrator of the website has the maximum security measures commercially available in the sector. In addition, the payment process works on a secure server using the SSL protocol. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible and understandable by the USER / CLIENT's computer, and that of the WEBSITE, in this way, when using the protocol SSL is guaranteed:
1. That the USER / CLIENT, is communicating their data to the server center of the administrator of the website and not to any other who tries to impersonate it.
2. That between the USER / CLIENT, and the server center of the administrator of the website, the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.
CERTIFICATES OF COMPLIANCE LSSI-CE AND DATA PROTECTION
Calle III, which owns the website, calle3.net, complies with current Data Protection regulations and with the LSSI-CE.
4. INTELLECTUAL AND INDUSTRIAL PROPERTY
The administrator of the web page has all the rights to the content, design and source code of this web page, http: // calle3.net, and, especially, with an enunciative but not limiting nature, over the photographs, images, texts , logos, designs, brands, trade names and data included in the web.
USERS / CUSTOMERS are warned that these rights are protected by current Spanish and international legislation regarding intellectual and industrial property, RD-Legislative 1/1996, of April 12.
Likewise, and without prejudice to the foregoing, the content of the WEBSITE is also considered a computer program, and therefore, all current Spanish and European Community regulations in force in this area also apply.
The total or partial reproduction of this website, or any of its contents, is expressly prohibited, without the express written permission of the administrator of the website.
Likewise, copying, reproduction, adaptation, modification, distribution, commercialization, public communication and / or any other action that involves a violation of the current Spanish and / or international regulations regarding intellectual and / or industrial property, as well as the use of the contents of the web if it is not with the prior express written authorization of the administrator.
The administrator of the website informs that he does not grant an implicit license or authorization on intellectual and / or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the WEBSITE: http: // calle3.net
Only the use of the contents of the web domain is authorized for informational and service purposes, provided that the source is cited or referenced, the user being solely responsible for their misuse.
5. ACCESS AND STAY ON THE WEB
5.1. OUR CONTENTS
The USER / CUSTOMERS, are fully responsible for their conduct, when accessing the information of the WEBSITE, while browsing it, as well as after having accessed.
As a result, USERS / CLIENTS, are solely responsible to the administrator of the website and third parties of:
1. The consequences that may be derived from the use, with illicit purposes or effects contrary to this document, of any content of the WEBSITE, prepared or not by the administrator of the website, published or not under his name officially .
2. As well as the consequences that may be derived from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or damage the WEBSITE, or its services or prevent The normal enjoyment by other users.
The administrator of the website reserves the right to update the contents when it deems appropriate, as well as to eliminate them, limit them or prevent access to them, temporarily or definitively, as well as deny access to the WEBSITE to USERS / CLIENTS, that misuse the contents and / or breach any of the terms and conditions that appear in this document.
The administrator of the website informs that he does not guarantee:
1. That access to the WEBSITE, and / or the link websites is uninterrupted or error free.
2. That the content or software to which the USERS / CLIENTS, access through the web or the link web does not contain any error, computer virus or other elements in the contents that may cause alterations in their system or in the documents electronic and files stored in your computer system or cause other damage.
6. OUR RESPONSIBILITY
The use that USERS / CLIENTS may make of the materials of the WEBSITE or link websites, whether prohibited or permitted, in violation of the intellectual and / or industrial property rights of the contents of the WEBSITE, or of third parties.
Any damages to the USERS / CUSTOMERS, caused by normal or abnormal operation of the search tools, the organization or location of the contents and / or access to the WEBSITE, and, in general, errors or problems that are generated in the development or instrumentation of the technical elements that the WEBSITE, or a program facilitates the USER / CLIENT.
Of the contents of those pages to which the USERS / CLIENTS can access from links included in the WEBSITE, whether authorized or not.
The acts or omissions of third parties, regardless of whether these third parties could be linked to the administrator of the website through contractual means.
The administrator of the website will not be liable in any case when they occur:
• Errors or delays in accessing the WEBSITE, by the USER / CUSTOMER, when entering their data in the service order form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems in the Internet, causes of fortuitous event or force majeure and any other unforeseeable contingency outside the good faith of the administrator of the website.
• Errors or incidents that may occur in communications, deletion or incomplete transmissions, so that the website services are not guaranteed to be constantly operational.
• Of errors or damages caused to the website by an inefficient use of the service and in bad faith by the USER / CUSTOMER.
• Non-operability or problems in the electronic address provided by the USER / CUSTOMER, to send the confirmation of the service order.
In any case, the administrator of the website undertakes to solve the problems that may arise and to offer all the necessary support to the USER / CLIENT, in order to reach a quick and satisfactory resolution of the incident.
Likewise, the administrator of the website has the right to carry out, during defined time intervals, promotional campaigns to promote the registration of new members in his service.
The administrator of the website reserves the right to modify the conditions of application of the promotions, extend duly communicating, or proceed to the exclusion of any of the USERS / CLIENTS, from the promotion in the event of detecting any anomaly, abuse or unethical behavior in their participation.
USERS / CLIENTS undertake to navigate the WEBSITE and use the content in good faith.
In compliance with the provisions of Royal Decree-Law-5/2018, for the adaptation of Spanish Law to the regulations of the European Union, for the General Data Protection Regulation-EU-2016/679, and the LOPD-3 / 2018 guarantee of digital rights, we inform you that the completion of any existing form on the WEBSITE, http: // calle3.net, or the sending of an email to any of our mailboxes implies acceptance of this policy of privacy, as well as the authorization to the administrator of the web page to process the personal data that you provide us, which will be incorporated into the file, owned by the Data Controller and / or administrator of the web page.
The data of the USERS / CUSTOMERS, will be used for sending via email of the online and physical procedures, carried out by the administrator of the website, as well as for the delivery of purchases.
By the mere visit to the WEBSITE, the USERS / CLIENTS, do not provide personal information or are obliged to provide it.
The administrator of the website undertakes to keep the maximum reservation and confidentiality of the information provided and to use it only for the indicated purposes.
The administrator of the website presumes that the data has been entered by its owner or by a person authorized by it, as well as that they are correct and accurate.
These data will be entered in an automated file under the responsibility of the administrator of the Calle III website, in order to facilitate, expedite and fulfill the commitments established between both parties.
Likewise, Calle III, informs of the possibility of exercising the access rights, which allows the web user, to know what personal data the administrator of this page has and in such case will answer within 30 days, provided that he keeps the data , rectification, which allows to correct errors, modify data that is inaccurate or incomplete and guarantee the certainty of the information, opposition that may request and ensure that data processing is not carried out, deletion that allows inappropriate data to be suppressed or excessive, limitation, by which you can request that the processing of your data be limited when you have exercised your right to rectify your personal data, and portability, so that the user can obtain a copy of the personal data that you have provided in the web in order to transmit them to other services, these rights may be exercised by any means that records your submission and receipt to the address: L'Estany 1 (Pol. Can Patalina), Postal Code: 08380, Location: Malgrat de Mar, Province: Barcelona, Email: firstname.lastname@example.org, providing a photocopy of the DNI or alternative documentation proving your identity.
As long as you do not tell us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have the consent to use them in order to be able to retain the relationship between the parties.
The sending of your data through the form (s) of our website will be subject to the fact that you have read / accepted the Conditions of use, by means of a mandatory check box at the bottom of the form.
In accordance with the provisions of Law 34/2002, on Services of the Information Society and Electronic Commerce in its article 21, we ask for your consent to be able to carry out advertising communications that we consider may be of interest, by email or by any other equivalent means of electronic communication, this consent will accept or deny it with a mandatory check box at the bottom of the form.
To modify, update or cancel your personal data, the USER / CLIENT will write from your account email to: email@example.com, with the subject.
Therefore, the USER / CLIENT is responsible for the accuracy of the data and the administrator of the website will not be responsible for the inaccuracy of the personal data of the USERS / CUSTOMERS.
In accordance with current legislation on data protection, the administrator of the website has adopted the appropriate security levels to the data provided by the USERS / CUSTOMERS and, in addition, has installed all the means and measures at their disposal to avoid loss, misuse, alteration, unauthorized access and removal thereof.
In the event that any clause of these terms and conditions of use is declared void, the remaining clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these terms and conditions.
The administrator of the web page may not exercise any of the rights and powers conferred in this document, which will not imply any waiver of the same unless acknowledged.
9. MODIFICATION OF TERMS AND CONDITIONS OF USE
The administrator of the website reserves the right to modify, at any time, the presentation and configuration of the WEBSITE, as well as these terms and conditions of use.
10. APPLICABLE LAW AND ARBITRATION
These terms and conditions of use are governed by the Spanish legislation applicable in the matter. To resolve any dispute or conflict that arises, the parties submit to the jurisdiction of the courts of the judicial party of Malgrat de Mar, of the home city of the company that owns the WEBSITE unless the law imposes another jurisdiction.